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28 October, 2018
This place was AWFUL!!!!! Was very disappointed in more ways then one!!! We got there and waited in line then finally got to the counter and was asked if we had ever been there and we said no we haven’t! Never been to a trampoline place! We didn’t know what to do! They said we needed to fill out a waiver before alllowed to pay and that’s fine and we did! Went back in line and paid! There was 10 of us 6 kids and 4 adults!! That’s all that was said!! So we went on it way and took our shoes off and went on to jumping! It was a crowded first off! And within the first 5 minutes we hear a kid screaming like in pain screaming!!! He was hurt and I mean hairy bad! His foot/ leg was all twisted and was definitely broke!! We see a man rush over there and it’s his father not an employee!!! His dad is trying to comfort his son while trying to look for his phone to call 911 and still at this point no employee was over there to help or anything!!! I wanted to go so bad to help but I had my little ones that were frightened! Probably about 20 minutes later the end take the poor young man out!! So we go to jump on the bigger area of trampoline now remember we have been there 20 at least at this point jumping and playing! I hear a whistle and this lady with a jacket just started pointing at me I was like what and she would just point at my feet! I look at my friend and she like I have no idea! She the other guy went to her and asked what the problem is l! She said I couldn’t wear my socks?!!! What I’m not going barefoot and getting a nasty fungus!! Cuz there were kids without socks and had there own socks on so I didn’t know what we were doing wrong!! So we had to go buy socks after spending $100!! Nobody told us we could t wear our socks or no socks at all and that’s just gross!! So we go spend another $20 cuz we are there with our kiddos and it’s my sons birthday!! So we go and play on the smaller section and play with my little kids!! We had 5 minutes left of the hour we paid for and they freaking kick us out cuz we were in the foam pit PLAYING WITH OUR KIDS! If I’m going to pay this amount of money I should be able to play with my kids!!! Screw this place!! The place has s nasty not clean at all!! We felt gross when we left and all I can say is don’t waste your time or money at this nasty joint! There are plenty of other places around you can have fun at! So we went to Chucky E Cheese and had a great time!! NEVER AGIAN WILL I GO THERE AND I DEFINITELY WOULD NOT RECOMMEND THIS NASTY RUDE JOINT!!!!!! I had to choose one star but they don’t even deserve that!!!
20 October, 2018
Was not very impressed. , The rules were not being enforced. The dodgeball area was up for grabs with kids getting hit in the head by rough kids. The only two massage chairs didn’t work, which would have been nice for any parent waiting. Lol They were out of all 8 smoothies. I thought the price was high especially when you have more than one child. I was only greeted by one staff member with a smile. Somewhat disappointing.
16 October, 2018
This place is amazing!
I love jump air zone! I like to go on tuesdays 2 x 1 with my friends!